Interview by: Frank Turley
With: Vahid Hakami
Vahid had the opportunity to work on a Business Intelligence (BI) project in an organization and I asked him to share some information about this project to get an example of the potential value of BI.
Q1: How did the organization learn about the value of BI?
There was an increased focus to provide managers with meaningful insight about the work being delivered through both predictive and adaptive methodologies.
Getting timely data to decision-makers enabled projects agility and helped ensure that the work being delivered brings most value to the clients and the organization.
Here below are the items which provide value of BI :
- The right metrics allows organization to evaluate initiatives, identify issues, implement necessary changes and then reevaluate;
- If managers ask for more than 3 to 5 pages PowerPoint® presentation in response to some questions, report only the specific information necessary to assist the decision-makers.
- Managers with data visualization and easy interaction can limit their focus to just the projects they are interested in, see the most important elements of the project, drill down for specifics, change filtering options and pivot data as required.
Q2: What were the expectations of the PMO?
PMO Supported Services ensure that both business and technical requirements work together to improve insight and advance program objectives. So, PMO wanted that BI can work with each client to implement a consistent and standardized process; to manage and reduce costs by enabling better resource management; ensuring project success and identifying projects with the best value for return on investment; provides the structure needed to standardize program/project; and implement methodologies for repeatable processes.
Q3: How do you start with BI project?
At first, I met with program/project managers and made a list of requirements, thoroughly understood what they expected from BI solution, prepared the business process and data modeling in a flowchart and then created BI project stages. Finally, I made a draft dashboard and presented to them.
Q4: How long was this project and who were the main active participants?
This project took about 3 months and main participants were CEO, program/project managers, as well as clients and head of departments.
Q5: What data did you have to work with?
Any type of data which was the output from each department that related to main working such as engineering, supply and procurement, construction, project controlling and cost controlling.
Q6: How long did it take to get meaningful knowledge from the data?
It was pretty fast. After the data entry, which was the responsibility of each department, in different periods, such as daily, weekly and monthly, normally we had a dynamic report and dashboard system that were online. So management could have a good information and related information which was named as “knowledge” and they could make a decision in a best way.
Q7: What did the PMO Learn?
PMO learned more than its expectation. You know that a PMO has a considerable role for all projects and programs because of balancing resources and leverage over-allocation, aligning cost with schedule and everything that can affect the program/project’s result. Therefore, PMO learnt that with BI handling of responsibilities is easier and it is possible to predict problems. Even monitoring and controlling is better with integrated MIS knowns as a BI.
Q8: What decisions did the PMO take due to this project?
PMO decided to replace with this solution the traditional or classical processes that were based on PMBOK and other solution providers, in addition to adapting this system with best practices based on PMBOK and agile.
Q9: What new data was gathered from future projects to improve knowledge?
Further to what PMBOK has mentioned for lessons learned, we documented our efforts, whatever happened in work and ways of solving problems, for use in future projects for better estimation, reducing risks and so on. So the same as that for words, we store data in Datawarehouse for improving knowledge to obtain projects goals with patterns and multi-dimensional analysis and also useful for forecasting the way of projects, in terms of mainly projects’ items such as : time, cost, risk.
Q10: Is the organization still using BI?
Of course, because it found the best solution and is able to make better decisions considering all the parameters, even client’s requirements on time. So, everyone is interested and satisfied. Moreover, implementing this system is as cheap as the other solution and more user friendly.
How to contact Vahid Hakami
- LinkedIn: https://www.linkedin.com/in/vahidhakami/