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Effective Wednesday, 15 December, customer care operations in EMEA will transition from the Brussels office to a new office in Lelystad, The Netherlands. Lelystad EMEA Customer Care email:  customercare.emea@pmi.org Lelystad EMEA Customer Care phone: +31-320-239-539 PMI has engaged a strong team of call centre professionals in The Netherlands who will provide excellent service to members and customers. The new call centre will also help PMI better track and respond to changes in customer contact volume. The new customer care office can be reached by email (preferred method) or by phone. ACTION: Please update your phone records!